Clément BOYER is currently Assistant Guest Relations Manager at Fairmont Hotels & Resorts Singapore.
"Working for the Accor group and if possible in Asia": this was the ambition of Clément Boyer, Vatelien class of 2015. His job today? Guest Relations Officer at the So Sofitel Bangkok Hotel in Thailand.
In a group like Accor, the Experience & Satisfaction Manager is in charge of monitoring customer satisfaction, compliance with protocols and quality control procedures.
“Checking compliance with over 300 standards, meeting clients at key stages in their stay with us, answering comments on the net, processing questionnaires for our client base,” is all a part of his daily fare. He also shares quality indicators with other managers in the hotel in regularly scheduled meetings.
This student, who attended Vatel in France and in the US, started out with a six-month management internshipin this hotel, as part of the management training program which allows hotel chains to meet new talents.
“My goal was to stay in the group, and if possible, in Asia”. Both goals reached for this golf enthusiast in the capital of Thailand.
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Year 2 and Year 3 students have started Internship in local hotels inBukhara.Read more
Intership program in Local Hotels, Sahid Zarafshan, Rangrez.Read more
Every semester, 4, 5 students from year 2 and 3, will get job offer, from local hotels, where they have been trained.Read more
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Vatel Rwanda started in 2016, we began to prepare the first intake for 2018, headed by Nicole Bamukunde, a Rwandese graduate of Vatel, and who has worked in startups in her country, which is totally renewing itself.Read more
Getting ready for internshipRead more
BRUNCH SERVING AT BUKHARA STATE UNIVERSITY BY VATEL HOTEL&TOURISM STUDENTSRead more
Vatel students welcomed Turkish guests for confrence in Bukhara state universityRead more
Vatel students welcomed and served individually, group of guests who have visited Bukhara state University.Read more
Vatel StudentsRead more
Year 2 and Year 3 serving togetherRead more
Senior students with juniorRead more
This last week of November, 339 5th year students competed in English for 1st place on the podium.Read more